According to recent research, which one of the following are business buyers least likely to use for business purposes?
A) webinars
B) podcasts
C) LinkedIn
D) Twitter
E) online ratings and reviews
D
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Value analysis examines quality, design, and materials as well as current and potential vendors.
Answer the following statement true (T) or false (F)
Which of the following is a characteristic of performance management?
A. Performance management should be a one-way conversation from the boss to the employee. B. Performance management sessions can recognize exceptional performance and document weak performance. C. Performance management sessions are not necessary on a regular basis. D. Performance management should not be used to determine compensation and other outcomes.
Authentic pride
a. is based on specific accomplishments that produce genuine feelings of self-worth b. can motivate leaders to be more altruistic c. is a “deadly sin” that encourages unethical behavior d. both “a” and “b”
It is more costly for firms to try to attract new customers than it is to build a strong relationship with existing customers.
Answer the following statement true (T) or false (F)