Use the criteria for determining the richness of communication channels to compare face-toface, interpersonal communication with e-mail communication
What will be an ideal response?
Face-to-face interaction is richer than e-mail. Because the participants are face-to-face,
the amount of feedback is maximized. All the elements of communication–vocal, visual,
olfactory, and others–are available. E-mail is limited almost exclusively to visual channels and
the ability to communicate emotion and other nonverbal subtleties of communication are
extremely limited.
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Maria is trying to talk to Miguel about her day. She begins to realize that Miguel is tired and
distracted. He has spent a long day at work and is now trying to balance the checkbook. He is also worrying about a test he has coming up soon. He just isn't ready to listen. Of which barrier to effective listening has Maria just become aware? A) information overload B) information rate C) external noise D) personal agenda
Most student classroom speeches should employ the ________ style
A) memorized B) conversational C) performative D) impromptu E) novice
A single media company needs to make 2 versions of its content available—
a. one for broadcast and one for broadband. b. one in High Definition and one in regular definition. c. one for a regular screen and one for a cluttered screen. d. one with ads and one without.
According to Stanford sociologist Mark Granovetter, which of the following is a strength of weak ties?
A) They are important for understanding one's identity. B) They provide quick and uncanny access to diverse information. C) They involve experiences of acceptance, intimacy, and enjoyment. D) They give people a sense of purpose.