D. Ciara explores improvements in bonus structures with her staff and begins to implement them despite the fact that her employees are generally content.
When managers talk about "putting out fires," they are talking about reactive change, making changes in response to problems or opportunities as they arise. Proactive change or planned change involves making carefully thought-out changes in anticipation of possible or expected problems or opportunities as is the case with Ciara's exploration of improvements in bonus structure.
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