What are communication networks? Differentiate between the four types of communication networks and describe an organization in which each would be found.
What will be an ideal response?
The pathways along which information flows in groups and teams and throughout an organization are called communication networks. The different types of communication networks are: wheel network, chain network, circle network, and all-channel network.
In a wheel network, information flows to and from one central member of the group. Other group members do not need to communicate with one another to perform at a high level, so the group can accomplish its goals by directing all communication to and from the central member. Wheel networks are often found in command groups with pooled task interdependence, for example, a customer service team where one member assigns issues and individual members work independently to resolve the issues.
In a chain network, members communicate with one another in a predetermined sequence. Chain networks are found in groups with sequential task interdependence, such as in assembly-line groups. When group work has to be performed in a predetermined order, the chain network is often found because group members need to communicate with those whose work directly precedes and follows their own.
In a circle network, group members communicate with others who are similar to them in experiences, beliefs, areas of expertise, background, office location, or even where they sit when the group meets. Members of task forces and standing committees, for example, tend to communicate with others who have similar experiences or backgrounds.
An all-channel network is found in teams. It is characterized by high levels of communication: Every team member communicates with every other team member. Top-management teams, cross-functional teams, and self-managed work teams frequently have all-channel networks. The reciprocal task interdependence often found in such teams requires information flows in all directions.
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What will be an ideal response?
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a. an explanation by phone. b. a written explanation. c. both an explanation by phone and a written explanation. d. none of these.