If an organization chooses an inexpensive method of transportation it is focusing on a(n) _________ strategy.

Fill in the blank(s) with the appropriate word(s).


Efficiency

Business

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The process of building into a job such motivating factors as recognition and achievement is called   

A. MBO. B. job design. C. job enrichment. D. job enlargement. E. horizontal loading.

Business

Customers cause many service failures, and many firms find managing these more difficult than managing their own failures

Indicate whether the statement is true or false

Business

When proofreading, which of the following should be accomplished on the first round of proofreading?

A) Spelling and grammar B) Overall tone C) Ensuring overall goals are accomplished D) Clarity E) Conciseness

Business

The design engineer's preliminary estimate of a product's design, production, and distribution costs is $1,163 per unit. Market research shows potential customers are willing to pay up to $1,512 for the product. If the desired profit is 30 percent of target cost, should the company make the product?

A) No, the market price only allows for a 23% profit at this cost. B) Yes, with only slight modifications to cost. C) Yes, the desired costs and profit are right on target. D) Yes, the market price will allow for a profit that exceeds the target.

Business