What key indicators of sales performance do sales managers extract from call reports?
What will be an ideal response?
These reports provide raw data from which sales managers can extract key indicators of sales performance:
? average number of sales calls per salesperson per day
? average sales call time per contact
? average revenue per sales call
? average cost per sales call
? entertainment cost per sales call
? percentage of orders per hundred sales calls
? number of new customers per period
? number of lost customers per period
? sales force cost as a percentage of total sales
You might also like to view...
When making claims or requesting adjustments, you should do what?
A) Avoid revealing your contact information. B) Use the indirect approach. C) Always maintain a professional tone. D) Leave the specific course of action to the reader. E) Warn the reader of the consequences of inaction.
Gary is a trainer at the Boise Best Bank. He recently delivered a training program on how to use transaction forms to new employees at the bank. He used Kirkpatrick’s 4 levels of evaluation to report the effectiveness of his training. Which one is correctly reported based on Kirkpatrick’s evaluation model?
a. Level 1 – At the end of the program, he found out that only 75 % of the trainees mastered the required knowledge and skills. b. Level 2 – At the end of the program, he found out that all trainees liked the role play activity used during training. c. Level 3 – During the first week after the trainees returned from training to their job, he observed that 20% of them were not using the transaction forms correctly. d. Level 4 – During the second week after the trainees returned from training to their job, he found out that 15% of them would need to receive remedial training.
Explain how apostrophes are used to form possessives
Customer-driven companies strive to delight, rather than simply satisfy, their customers.
Answer the following statement true (T) or false (F)