The biggest difference between social entrepreneurship and corporate social responsibility is:

a. social entrepreneurship places equal emphasis on social and economic goals
b. corporate social responsibility places equal emphasis on social and economic goals
c. social entrepreneurship eschews economic goals
d. corporate social responsibility prioritizes social goals over economic goals


a. social entrepreneurship places equal emphasis on social and economic goals

Business

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Which survey question will generate the most appropriate data for the rubric?

You want to use the following rubric to evaluate the effectiveness of the training program on using a new software program. ? Excellent: Since training, 90% or more people have completed a project by using the new software. ? Average: Since training, 80–89% of people have completed a project by using the new software. ? Poor: Since training, 79% or less people have completed a project by using the new software. a. How satisfied are you with the new software? ___ Very dissatisfied ___ Somewhat dissatisfied ___ Somewhat satisfied ___ Very satisfied b. How often do you use the new software? ___ Never ___ Sometimes ___ Often ___ Always c. I have used the new software to complete a project. ___ Strongly disagree ___ Somewhat disagree ___ Neutral ___ Somewhat agree ___ Strongly agree d. Have you used the new software to complete a project? ___ Yes ___ No

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____________ involves the employees of the firm who provide the service recovery and their behavior toward the customer

a. Procedural justice b. Legal justice c. Interactional justice d. Relational justice e. Outcome justice

Business

Use exponential smoothing with trend adjustment to forecast deliveries for period 10. Let alpha = 0.4, beta = 0.2, and let the initial trend value be 4 and the initial forecast be 200

Period Actual Demand 1 200 2 212 3 214 4 222 5 236 6 221 7 240 8 244 9 250 10 266

Business

The following are general tips for conducting performance reviews EXCEPT

A. Treat the review as only one point in an ongoing process. B. Use other team members' performance as a method to compare and evaluate. C. Be fair and consistent in your treatment of all team members. D. Begin the process by asking the individual to evaluate his or her own contributions to the project. E. When you have to be critical, focus the criticism on specific examples of behavior and not on the individual personally.

Business