External changes either can present new opportunities for an organization or can cause its ultimate failure.
Answer the following statement true (T) or false (F)
True
External changes either can present new opportunities for organizations to realize their potential and grow, or can cause the ultimate demise or failure of a business.
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Customer satisfaction occurs when a buyer's expectations are met and needs fulfilled.
Answer the following statement true (T) or false (F)
A(n) ______ is an enlarged view of a product that shows all of its parts and subassemblies, providing complete information for the manufacture or assembly of a product or structure.
A. assembly chart B. assembly drawing C. route sheet D. process map
The service dimension called ________ refers to the ability of the firm's employees to convey trust and confidence.
A. tangibles B. reliability C. assurance D. empathy E. responsiveness
A prerequisite for setting up a Kanban control system is ______.
A. determining the number of Kanban cards and containers B. determining the design of Kanban cards C. determining whether the Kanban card is going to be used with MTO or ETO D. determining the color of Kanban cards