When purchasing a certificate of deposit (CD),
A) you are always better off to buy the longer-term CDs.
B) you will earn more interest percentage-wise on the lower dollar CDs.
C) the amount you invest is at risk, so choose carefully.
D) it is wise to shop around as rates vary among financial institutions.
Answer: D
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The three-step writing process is most effective in what type of business writing?
A) Emails B) Short memos C) Long reports D) External communications E) All written communications
Which of the following is the best example of a service?
A) the medical examination Jonathon had yesterday B) the sheet music purchased by the piano teacher C) the software Monica purchased from a Web site D) the cleaning supplies purchased for the veterinarian's office E) the tee-shirt you got for running in a 5K race
Today, marketing must be understood in terms of not just making a sale but also ________.
Service refers to the
A. technique of keeping costs low to achieve profits and to be able to offer prices that are attractive to consumers. B. practice aimed at discovering and harnessing an organization's intellectual resources. C. speed and dependability with which an organization delivers what customers want. D. technique of establishing goodwill through social relationships. E. skill of understanding oneself, managing oneself, and dealing effectively with others.