Who often suffers the most when corporations behave unethically?
A. board of directors
B. corporation lawyers
C. consumers
D. top executives
E. rank-and-file employees
Answer: E
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Storytelling is the central feature of which theory?
A. elaboration likelihood model B. theory of planned behavior C. inoculation theory D. narrative paradigm
A department with a positive direct operating margin should always be discontinued
Indicate whether the statement is true or false
Although ______ communication supports teamwork and helps build morale, it requires managerial control to minimize potential interpersonal conflict that may arise as a result of many participants collaborating at once.
A. lateral B. horizontal C. downward D. upward
Your employer asked you to compose a message to be sent to all job applicants who were not selected for a sales representative position. You should
a. tell the applicant at the beginning that another candidate was chosen. b. ask the applicant to consider why he or she was not selected. c. place the "not selected" message in the dependent clause of a complex sentence describing the stiff competition for this job. d. imply that someone else has been selected for the position, thus avoiding the uncomfortable job of rejecting someone.