Prior to September 11, 2001, property insurance policies:
A) covered terrorism
B) excluded terrorism from coverage
C) covered war
D) were very expensive
A
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Which of the following is true of a franchise fee?
A. It is a continuous fee paid by the franchiser to the franchisee. B. It is a fee based on the percentage of a franchisee's gross revenue. C. It is a one-time fee paid to the franchiser. D. It is a fee paid to the franchiser at regular intervals of time.
To be successful, a public relations professional should be predisposed to ________
A) disclose rather than withhold information B) avoid responding to false accusations from an irate consumer C) avoid confronting situations before they escalate D) disclose how business works
When Barbara realized she didn't have all of the technical information she needed to answer the customer's questions, she made a call to her office. Who would be most likely to provide appropriate assistance?
A. sales support personnel B. an order getter C. her sales manager D. another salesperson E. an order taker
Information that has ________ gives managers all the information they need to make an effective decision.
A. quality B. timeliness C. accuracy D. completeness E. relevance