The cornerstone attitude of an outstanding team player is to
A) make sure he or she gets individual recognition.
B) have competitive attitudes toward other team members.
C) aspire to be the team leader.
D) trust team members.
Answer: D
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Which of the following offers an example where Porter's five forces are mostly strong and competition is high?
A. A professional hockey team. B. A ski resort. C. A dog walking business. D. All of these.
During the ________ phase of the need-satisfaction sales presentation, the salesperson begins to take control of the conversation by restating the prospect's needs to clarify the situation.
A. need-fulfillment B. need-development C. need-awareness D. need-utilization E. need-feedback
The size of the firm should dictate the scope of the sales training program
Indicate whether the statement is true or false
Referencing is optional when paraphrasing
Indicate whether the statement is true or false