Which of the following statements is true?
a. In a pre-billing system, invoices are prepared after the goods have been shipped and the sales order notification has been matched to the shipping's billing notification.
b. In a post-billing system, invoices are prepared upon acceptance of the customer order.
c. Of the two types of billing systems discussed in the text, the pre-billing system requires the more accurate inventory records.
d. Of the two types of billing systems discussed in the text, the pre-billing system is appropriate in situations where there is a significant delay between acceptance of the customer's order and the subsequent shipment.
C
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Which tactic would most likely be used by buyers trained in price negotiation?
A) product compromise B) sixty-forty C) budget limitation D) cards on the table E) maybe...if
Bruce, a manufacturing supervisor, sends a mixed message (in the technical meaning of the term) to his group members when he
A) speaks mostly English and some Spanish during the meeting. B) tells the group that he likes some of what the group is accomplishing but not every thing. C) wants to increase both quality and quantity of the group's output. D) arrives fifteen minutes late to a meeting he is holding to discuss the importance of promptness.
When you deny a request, ____.
A. use a polite but firm tone of voice B. stand erect C. look the other person in the eye when speaking D. all of the above
"Different people may perceive similar situations in different ways and similar people may perceive different situations in the same way." This represents the ________ perspective.
A. individualistic B. interactional C. ethical D. contingency E. problem-solving