_________________________ involves more of the emotional attachment to the brand itself.


a. Brand value
b. Brand loyalty
c. Brand equity
d. Brand promise


c. Brand equity

Business

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This question contains two parts; be sure to answer both. First, define formal communication in an organization. Second, imagine that you manage a company that is going through layoffs. The company plans to lay off 15 percent of the workforce. Provide an example of how you might use each of the three types of formal communication to communicate with employees about the layoffs.

What will be an ideal response?

Business

In today's digital, mobile, and social media environments, many buyers are more receptive to — or even prefer — phone and online contact versus the high level of face-to-face contact once required

Indicate whether the statement is true or false

Business

Describe the outline for the AIDA process, as it applies to a sales message

What will be an ideal response?

Business

Non-value-adding elements in a flow should be?

a. Managed/eliminated b. Ignored c. Both managed/eliminated and ignored d. Neither managed/eliminated nor ignored

Business