Using the transactional model, describe a recent telephone conversation you had. Briefly

define each element of the communication process and then provide an example from that
conversation to illustrate each element.

To start, who was the sender, and who was the receiver?
What will be an ideal response?


Students must demonstrate a clear knowledge of the transactional model: definitions
and examples of sender, receiver, message, frame of reference, code, channel, feedback, and
noise. Answers should also refer to encoding and decoding

Communication & Mass Media

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Symbols are defined as:

a. involuntary expressions of present emotion. b. voluntary expressions that stand for or represent something else. c. meanings or interpretations people assign to an event. d. a low correspondence between the sender and receiver.

Communication & Mass Media

Attitudes have three components. The aspect that refers to the EMOTION toward an idea or concept is the component.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

When the president of the United States needs to deliver a message in which every word matters and must come out exactly as written, he should use

A. an impromptu mode of delivery. B. a memorized mode of delivery. C. a manuscript mode of delivery. D. an extemporaneous mode of delivery.

Communication & Mass Media

One of the easiest steps for a problem-solving team is in recognizing the causes of problems

Indicate whether the statement is true or false

Communication & Mass Media