Which of the following is not one of the ten keys to effective listening?
Ans: Evaluates and judges the message as it is being communicated
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When you're planning a negative message, ________ in order to minimize the damage to business relationships and encourage acceptance of your message
A) analyze the situation carefully B) be direct at all times C) emphasize your needs and concerns D) quote the policies and regulations of your company E) avoid stating the bad news in the message
Explain the current issues in global marketing research
What will be an ideal response?
Outstanding shares represent the:
A) number of previously issued shares that have been repurchased by the corporation. B) number of shares that the corporation has sold. C) number of shares that are currently held by stockholders. D) maximum number of shares that can be sold by the corporation.
Greg Komuro often delivers messages to clients in which he must convey negative ideas. Which of the following techniques could Greg use to subordinate bad news?
a. Passive voice and abstract nouns as the subjects of sentences b. Passive voice and the placement of the negative message in an independent clause c. Active voice and positive language d. Active voice and placement of the negative message in the dependent clause