The pace, formality, and ____________ of communication differ among cultures
a. delivery
b. legality
c. social context
d. cost
c
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Which of the following is NOT a reason interpersonal communication is important?
a. Your ability to relate with other people is central to achieving professional excellence. b. Interpersonal communication helps you form professional connections with other coworkers, leaders, and clients. c. Your interpersonal relationships at work provide a supportive social system that will increase your job satisfaction. d. Your interpersonal communication will allow you to manipulate your interactions to your advantage.
A leader observes promotions, favorable job assignments almost all go to majority group members at his organization. Few women are hired for any leadership roles, and almost none are promoted. This leader decides to speak up and point out that this is unfair. This leader has demonstrated ______.
a. his service as a role model b. courage c. open ethical communication d. his own avoidance of abuse
Which of the following is most likely true of a sales force?
A) The performance difference between an average salesperson and a top salesperson is generally substantial. B) The cost of replacing a salesperson is usually low because minimal training is necessary. C) A sales force with many new people is typically more productive than one whose members have been around for a long time. D) Individuals within a sales force generally perform at the same level of efficiency. E) On-site sales training is more efficient and less costly than e-learning programs.
Which of the following is NOT true about the message in the communication model?
A) It may include both verbal and nonverbal elements. B) It is the actual communication going from sender to receiver. C) It must be carefully crafted to connect with a variety of people when it is delivered through advertising. D) It will be understood in the same way by all receivers. E) It is often individualized when it is delivered by a salesperson.