The late payment penalty is based on the amount of tax owed and the number of days that the tax is not paid. The maximum amount of the penalty is unlimited.
Answer the following statement true (T) or false (F)
False
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Which of the following is true regarding secondary data?
A) It is rare for a marketing research project to be conducted without including some secondary data. B) Some research projects may be totally based upon secondary data. C) There can be many uses of secondary data. D) Secondary data have many applications including economic trend forecasting and competitive intelligence. E) all of the above are true
Answer the following statements true (T) or false (F)
1. A managerial task is to set employee performance standards; the achievement of appropriate standards is its own reward. 2. One employee at one moment of truth cannot possibly destroy a guest’s perception of an entire hospitality organization. 3. Managers should reinforce the positive and coach away the negative. 4. Organizations can benefit from thinking of their customers as employees. 5. The most highly developed applications of guestology can be found in the service-environment area.
The customer does most of the talking in the approach and presentation stages of the need- satisfaction method.
Answer the following statement true (T) or false (F)
When consumers are unable to judge the quality of a product through examination or prior experience, they usually do which of the following?
A) Make a price-quality inference. B) Depend on an internal reference price. C) Assess the fair price. D) Experience an assimilation effect. E) Experience a price-placebo effect.