Attending classes is a faster and more efficient method of learning new skills as compared to electronic performance support systems (EPSSs).

Answer the following statement true (T) or false (F)


False

Electronic performance support systems (EPSSs) are computer applications that provide access to skills training, information, and expert advice when a problem occurs on the job. Employees needing guidance can use the EPSS to look up the particular information they need, such as detailed instructions on how to perform an unfamiliar task. Using an EPSS is faster and more relevant than attending classes, even classes offered online.

Business

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What is the theory stating that context influences expectations for how interactions will occur?

A. social comparison theory B. expectancy violations theory C. accommodation theory D. social exchange theory

Business

Creative Toys wants to know what can affect worker productivity, turnover, absenteeism, and job satisfaction. The company would like to find ways to make workers increase their daily production rate of toys. Managers at the toy company also would like to decrease turnover, or workers quitting or leaving for other positions. Lastly, many workers are constantly absent due to calling out sick. Using the contingency approach to defining performance, what can management do to address these issues?

What will be an ideal response?

Business

Blogging tools (e.g., WordPress, Twitter) have proven to be an ineffective form of social media in helping marketers educate their potential customers.

Answer the following statement true (T) or false (F)

Business

The call option in a bond has a greater chance of being exercised (to the detriment of the bondholder) if market interest rates have fallen since the bond was issued

Indicate whether the statement is true or false

Business