Hofstede's masculine-feminine dimension is about the ________ in gender roles in the culture.
Fill in the blank(s) with the appropriate word(s).
gap
Masculine-feminine is not about behavior but about the gap between roles based on gender. Where there is not much gap the cultures are feminine, and where the gap is large, the cultures are masculine.
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The hardest employees to retain are ______. a. Generation X b
a. Generation X b. Millennials c. Baby Boomers d. Traditionalists
Which aspect of service process redesign did FedEx employ when it transferred more than 50 percent of its transactions from call centers to its Web site?
What will be an ideal response?
________ is the phenomenon that occurs in decision making when group members avoid disagreement as they strive for consensus.
A. Groupthink B. Domination C. Brainstorming D. Intuition E. Goal displacement
Henri Fayol believed that in order to increase the efficiency of the management process, it is essential that
A. there are a greater number of levels in a managerial hierarchy. B. all organizational members are treated with justice and respect. C. authority is concentrated at the top of the chain of command. D. managers do not have the right to give orders to employees; they should only give polite instructions. E. managers discourage creativity in employees so that they stay focused on their jobs.