A valued trend is ______________.
a. emerging but not yet mainstream
b. constant growth
c. fluctuating revenues
d. financing milestones
a. emerging but not yet mainstream
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Which one of the following is highest in search qualities?
A) a play at a theater B) a meal at a restaurant C) a haircut D) psychotherapy E) a computer
Disadvantages of focus groups include all of the following EXCEPT:
A) tendency to regard findings as conclusive. B) difficulty in moderating focus groups. C) completely skilled moderators are rare. D) coding, analysis, and interpretation are difficult. E) respondents are generally spontaneous.
Due to budget cuts, Alec has been asked by his senior managers to lay off three people. Which form of communication should Alec use with those three people?
a. written channel by making a presentation to each individual b. written channels by sending an e-mail to all involved c. oral channels d. a combined channel by talking to everyone and then sending out a memo
If the prospect says "no," which of the following should a salesperson LEAST likely do?
A) Thank the prospect sincerely. B) Ask the prospect for future consideration. C) Review the chain of events to identify weaknesses. D) Try to reopen the presentation to confirm the decision. E) Seek general feedback from the prospect through probing.