The pitch of your voice often changes with your emotions
Indicate whether the statement is true or false
T
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Which of the following goals is not an example of an operations process goal of the typical OE/S process?
a. to provide timely responses to customer inquiries b. to provide timely acknowledgements of customer orders c. to provide timely updates to general ledger accounts d. to provide timely shipments of goods to customers
Answer the following statements true (T) or false (F)
1. Passive leaders inspire trust in their followers because they express their integrity by being consistent, single-minded, and persistent in pursuit of their goal. 2. Leaders benefit most from followers who are helpers (most compliant) rather than rebels (least compliant). 3. Lynn had many spelling and grammar mistakes in her report, some of which made the content difficult to understand. Lynn's report is an example of poor encoding. 4. Noise is any disturbance that interferes with the transmission of a message, and it can occur in any medium.
Which of the following is not true about quality costs?
a. Lost sales resulting from quality problems would be classified as external failure costs. b. If a company is doing a good job in prevention activities, appraisal costs should be minimal. c. It is generally less expensive if a defective good is shipped to a customer than if the defect is detected prior to shipment. d. Generally, if a company devotes resources to prevention, its appraisal, internal failure and external failure costs should decline.
Tanner is aware that many of his friends share unregistered software that is helpful in their jobs. One friend offered to give him a copy of the software. Tanner politely declined the offer and bought himself a registered copy of the software. It appears Tanner is at the _________ of moral development.
A. preconventional level B. conventional level C. postconventional level D. neoconventional level