The Web can play a significant role in making large amounts of information available to decision makers. Decision makers must be careful that this glut of information does not
A) increase their enthusiasm for data available on the web.
B) take on the same credibility of internally-generated data.
C) take on the same role as human intuition.
D) detract from the quality and speed of decision making.
D
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When service recovery is necessary, customers are:
A) happy. B) loyal. C) satisfied. D) unhappy.
What are the Uniform Guidelines on Employee Selection Procedures?
What will be an ideal response?
Answer the following statements true (T) or false (F)
1. Since managers write so many e-mails every day, they are not held to the same writing standards as letters. 2. “Please do not hesitate to contact me” is preferred over “Please contact me” because it sounds more businesslike. 3. The basis for making organizational decisions when composing a business message is the “you” attitude. 4. An easy way to deliver a negative message in a positive tone is to stress reader benefits.
Candy is walking to the company parking lot toward her car when a grizzly-bear suddenly appears and begins growling at her
Cindy wonders whether she should wrestle the bear to the ground or run away as fast as possible, thereby demonstrating which aspect of dealing with a stressor? A) fight-or-flight response B) burnout C) Type A behavior D) hindrance versus challenge