The environmental context in the model of intercultural communication includes the ______.
a. intrinsic and extrinsic cultural context
b. the intimate sociorelationships that people develop in the culture
c. the physical geography, architecture, landscape and climate of the culture
d. the landmark institutions of a culture (e.g., schools, malls, ballparks)
c. the physical geography, architecture, landscape and climate of the culture
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With blog headlines, what does residual message mean?
a. what you want your audience to take away from the reading b. the extraneous words of the headline c. copy that will not be read but is needed to fill space d. the secondary message on the page
Organizations have shown little interest in training employees to be better listeners
Indicate whether the statement is true or false
Which of the following is an accurate statement about "shield laws?”
A. Shield laws deny reporter's privilege. B. Shield laws have been passed by 45 states. C. Shield laws vary from state to state. D. Shield laws tend to be vague.
The order of the five steps in the five-step model of conversation is:
opening, feedback, business, feedforward, and closing. a. true b. false