You can look up error codes, search for schematics or wiring diagrams, find exploded
views of assemblies, track down tips and tricks, and many other useful bits of knowledge.
Many companies have started to upload all the documentation they have on their
equipment with large amounts of said information free for the using or downloading.
You can sometimes find chat rooms or blogs about specific issues with a piece of
equipment and what corrected the issue. You may find training on the equipment or
system to get a better understanding of how it all works.