Quiz Review 10- Business - Decision Science

1

Using the fixed-order-quantity model, what is the total ordering cost of inventory given an annual demand of 36,000 units, a cost per order of $40, and a holding cost per unit per year of $45?

2

Verbal communication provides a forum for discussion, clarification, understanding, and immediate feedback

3

From the _____ perspective, worker resistance is not to blame for the difficulty of change; rather, the structures and systems that management has created are at fault

4

The model was entered into an Excel spreadsheet and the table below shows part of the answer report. Provide an interpretation

5

Metrics are required to evaluate performance and establish diagnostics for all phases of the SCOR Model. Material acquisition costs, source cycle time, and raw material days of supply would be examples of metrics utilized in the ________ phase of the SCOR Model.

6

Which of the following is NOT a basic activity type in processes?

7

If it takes a supplier 10 days to deliver an order once it has been placed and the standard deviation of daily demand is 14, what is the standard deviation of usage during lead time?

8

A popular application of the _____ marketplace model, which is a major business-to-business (B2B) e-commerce model, is e-procurement

9

If an organization were having difficulty trying to get customers' opinions into the definition of quality, which of the following approaches would be most suitable?

10

Which of the following is not a reason to carry inventory?

11

Which of the following is not one of the potential advantages of using long-term contracts? a. Assurance of supply

12

One area of supply chain management where technology is having a significant impact is in the area of product development and design.

13

Inventory management is concerned with two basic questions: how much to order and when to place an order.

14

All of the following describe an appropriate application of Plan Risk Responses in project management EXCEPT:

15

The ____ is referred to as the package header.

16

Use the information provided in Table 8.4. What is the estimated Weekly Gross Revenue if $7,000 is spent on Radio Advertising (X1 ) and $4,000 is spent on Newspaper Advertising (X2 )?

17

Which of the following is also referred to as the breakeven point?

18

There is a potential loss of ________ over a project when the core team depends on other organizations that they do not have direct authority over.

19

States of nature are alternatives available to a decision maker.

20

According to the textbook, which of the following is considered a reason that ERP implementations fail?

21

A carpet manufacturer has delivered carpet directly to the end consumer rather than to the carpet dealer. The carpet manufacturer is practicing which of the following?

22

A _____ might include a definition of products and services an organization provides, technologies used to provide these products and services, types of markets, important customer needs, and distinctive competencies or the expertise that sets the firm apart from others

23

In the context of Web and network privacy issues, new employees in an organization have to sign a(n)__________before they access the network

24

Choose the correct objective of Supply chain planning. (1). Forecast past demands (2). Align manufacturing with sales (3). Coordinate various functions (4). Reduce the financial burden of the buyer

25

Project risks can be classified as

26

Products or services designed in easily segmented components are known as ________ designs

27

Checklists are one of several common tools and techniques used for developing a list of project risks

28

What are three ways that organizational culture impacts project management?

29

The spend on building and large equipment is categorized within the ________ category.

30

During the Manage Communications process, project managers must continuously monitor relationships, communications, and lessons learned in order to manage stakeholder expectations.

31

A useful measure of inventory performance is called "dollar days." In which of the following areas are dollar days measurements not useful?

32

Payoff tables may include only non-negative numbers.

33

Online clearinghouses, Web auctions, and marketplaces provide a platform for ____ to sell their products and belongings.

34

The analytic hierarchy process, scoring models, and goal programming are all considered to be ________ decision making techniques because they incorporate decisions based on more than one objective

35

If the data cells are in column D and the changing cells are in column C, which of the following are not linear formulas in a spreadsheet?I.=IF(D1 >= 6, C1, C2)II.=ROUND(C3)III.=ABS(C3)

36

If modifications are made to the code in a package body, the status of dependent objects is changed to INVALID.

37

Pooling of servers results in reduced waiting time because ________.

38

It is generally easier to provide an accurate forecast of SKU level demand than it is to provide an accurate forecast of total demand.

39

Explain the concept of a service encounter with examples. How does a service encounter relate to a moment of truth?

A service encounter is an interaction between a customer and a service provider. Some examples of service encounters are making a hotel reservation, asking a grocery store employee where to find the pickles, or making a purchase on a website.

Service encounters consist of one or more moments of truth—any episodes, transactions or experiences in which a customer comes into contact with any aspect of the delivery system, however remote, and thereby has an opportunity to form an impression. A moment of truth might be a gracious welcome by an employee at the hotel check-in counter, a grocery store employee who seems too impatient to help, or trying to navigate a confusing website. Customers judge the value of a service and form perceptions through service encounters. Therefore, employees who interact directly with customers, such as airline flight attendants, customer service representatives, and bank tellers, need to understand the importance of service encounters. Also, those who design websites and telephone menus that customers use in service encounters must also understand how they may influence customer perceptions.

40

A company is planning for its financing needs and uses the basic fixed-order-quantity inventory model. Which of the following is the total cost (TC) of the inventory given an annual demand of 10,000, setup cost of $32, a holding cost per unit per year of $4, an EOQ of 400 units, and a cost per unit of inventory of $150?

41

Which is the first major classification of water carriers?

42

During the early phases of supply base rationalization and optimization, the process usually results in an absolute reduction in the total number of suppliers

43

Case-Based Critical Thinking QuestionsCase 2-3Alex is a writer for Technology Now magazine and is writing an article on the latest input and output devices.Alex interviews chemists who are using a new input device to track the motions of particles in an atom. To do so, they use an advanced laser strobe light that slices time into the shortest bit yet achieved-a(n) ____-a billionth of a billionth of a second.

44

Which approach can be used to test for autocorrelation?

45

In order to accelerate completion of a project, the manager must crash critical path activities

46

Given the following feasible solution, determine if the problem is degenerate and then find the optimal solution and its cost. Assume that capacity for source A is 10 and 30 for source B

47

The time required to change a machine from making one product or service to the next is called:

48

Identify the letter of the choice that best matches the phrase or definition.

in Business

A. Stores and delivers Web pages and other Web resources
B. Web pages that are designed to act as entry points to the Web
C. Acts as a Web page address
D. Peer-to-peer file-sharing protocol that allows users to share files by downloading pieces of a file from multiple sources
E. Web site designed to allow users to add, remove, and edit content
F. Software used to request Web pages from Web servers
G. Allows you to run keyword searches on several search engines at once
H. Controls communication between Web clients and servers
I. Special HTML tags are used to globally define font characteristics and layout of a Web page
J. Similar to a word processor and allows you to create HTML documents
K. Catalog of sites collected and organized by people rather than automated crawlers
L. Element in an electronic document that, when clicked, opens a related document

49

Buying items at a department store where there are a large number of checkout counters features which type of queuing system line structure?

50

Inventory as an asset on the balance sheet and a __________ on the income statement

51

Which of the following should be entered first when building a spreadsheet model?

52

Costs that are associated with time devoted to the coordination in meetings and briefings as well as time necessary to resolve disconnects between tasks are known as ________ costs.

53

Service sensitivity analysis is a form of cost-revenue analysis.

54

The feasibility study captures a view of what has gone well and what needs to be improved in order to successfully complete a project

55

In the promotional material for its GG2330 portable bar code scanner, the Yanda Company states that the mean time between failures for the scanner is 400 operating hours. Which of the following dimensions of quality does this indicate?

56

Unless the parties specify differently, the term "FOB" delineates the point at which the supplier is responsible for freight charges and where the purchaser assumes title to the shipment

57

Operations scheduling involves assigning jobs to workstations or employees to jobs for specific time periods

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Quiz Review 10- Business - Decision Science

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