If a Citibank dealer expects the Swiss franc to depreciate in the future, he will lower bid and offer rates for the franc in order to discourage other dealers from selling francs to Citibank and persuade other dealers to buy francs from Citibank.
Some supervisors, when filling in rating scales, tend to avoid the highs and lows on the scale and rate most people in the middle. This ________ means that all employees may be rated average
In the late 19th and early 20th century, work-improvement researchers recognized the advantages to be gained through the three Ss of work design. Which one of the following is not one of the three Ss?
When passengers on a Southwest Airlines flight were forced to wait on the plain through a delay of several hours, they were pleased when the pilot ordered pizza for everyone. Southwest Airlines was performing service recovery
You are the executive director of the local animal humane society. You hired a staff member four weeks ago. You notice this new employee cheerfully interacting with other staff and potential adopters and daily attempting to learn new tasks. It is clear this employee needs more time and help learning the correct policies and methods to complete the work, and when you share this information, the employee readily accepts these directions. Based on the Situational Leadership Approach, which leadership style should you exhibit?
When parties have a dispute over how to interpret a union contract and that dispute cannot be resolved internally, they may engage in ________ which involves a hearing before a third-party neutral, who issues a decision that is binding on the parties.
Jason has neither a website nor a storefront. Instead, he lists his products for sale on a site that provides customers with the ability to list products for potential buyers. Jason is using a ______ site
Kimberley Mayfield recently evaluated her subordinate's progress report. She now plans to inform her about the objectives she did not achieve and how she can perform better. By doing this, Mayfield will be demonstrating the ________ component of an attitude.
The personal shopper business that Jeff and Christy have developed has grown, so they are busy 50 hours weekly. This schedule leaves little time for them as a couple. They have decided to hire outside employees to take over some of their business responsibilities. What suggestions should they follow to ease this transition?
When an arbitrator is evaluating an employee misconduct case, the relative value of the damage is the primary factor in considering the appropriate discipline; the person's deliberate and malicious intent has relatively little significance
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