Communication & Mass Media - Speech Communication

1

In hierarchically structured organizations, communication between peers is called what kind of communication?

2

Instituting a suggestion box at an organization is an example of which function of organizations?

3

The communication function of organizations that is used to accomplish tasks is called what?

4

Describe three of the challenges that are unique to small groups who are working virtually to some degree

5

In the _____ phase of decision making, the group has worked through primary and secondary tensions and expresses a cooperative attitude.

6

Group members demonstrate that other members are valued and important in the _____ communication style

7

_____ leadership theory emphasizes the importance of personalized relationships in leadership and group cohesion

8

Small group communication has two primary dimensions: task communication, related to the accomplishment of goals, and _____ communication, related to establishing a group’s social atmosphere

9

According to Richard Daft’s definition, leadership seeks change, while management seeks order and stability

10

Students who study in small groups perform at higher intellectual levels

11

Truthfulness in your communication with a group includes being accurate and

12

Because having various perspectives and various information sources can broaden members’ perspectives, diversity can lead to

13

Because group members resent the threats associated with it, which may cause poor decision making, the use of coercive power is usually

14

A decision solidifies and members feel a sense of accomplishment during what phase of the decision-making process?

15

What term was coined in light of fiascoes such as the Bay of Pigs Invasion to describe a process where members bow to peer pressure and fail to voice their useful but sometimes contradictory opinions?

16

When group members experience uncertainty and wonder how the group is going to function, the group is experiencing what kind of tension?

17

Lisa and four of her colleagues have been tasked with improving sales for her company. While trying to solve the problem, they spend months gathering data from reports and surveys. They spend a lot of time discussing the results and coming up with new surveys, but they never discuss a solution. Lisa’s small group appears to be experiencing

18

Amara owns her own textile company. She makes an effort to lead her employees by being aware of what is going on in the company, listening to her employees’ concerns, and emphasizing collaboration and trust. Amara is exemplifying what kind of leadership theory?

19

Wilona continually encourages her team to work independently from her, the group leader. She does this by encouraging group cohesion. Wilona is what kind of leader?

20

When one suggests that a leader can acquire communication skills and leadership behavior over time, one is following which theory?

21

Which of the following is a challenge that is unique to small groups that work virtually?

22

Social worker Signe Whitson calls passive-aggressiveness “hostile ____.”

23

Sahirah and Nara are good friends that have been upset with each other recently. Sahirah decides that she does not want to interact with Nara anymore, so she asks Nara’s roommate to tell Nara gently. Sahirah is using _____ tactics.

24

When Luke decides that he wants to end his relationship with his girlfriend, he starts to show the irritation that he feels and ignores her, which he knows she hates. Luke is practicing the disengagement strategy of _____ identity management.

25

____ is the dimension of how often self-disclosure occurs.

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Communication & Mass Media - Speech Communication

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