You receive a call from a customer who is confused after upgrading his Windows 7 Home Premium edition computer to Windows 10. The user cannot fins the ALL PROGRAMS menu. What would you tell them?
You are the owner of a MAC and your system becomes corrupted with malware and has wrecked havoc on your files. You need to access data that was previously stored on your MAC. What should you use?
You have a restricted user account and receive the following error message: Windows Update cannot currently check for updates because the service is not running. What should you do?
An enterprise might have computers installed at different geographic locations needing to view and update data at a central office. What is the best option to use?
A mobile user comes to you with an issue about there phone no longer charging. You put the phone on a wireless charger and it charges fine. You use the cable on another device and the cable seems to be fine. What will probably fix the problem?
A customer brings in a PC that recently stopped working. The technician begins diagnosis and finds the following symptoms: The PC turns on and all fans spin normally. No display output is given either from onboard video or a PCIe video card. There are no POST beep codes even with the CPU and RAM fully removed. Which of the following is the MOST accurate conclusion based on these finding?
A user reports the computer network seems slow. The user's office had one network port available, but the user needed to add more network devices. The user located an older network device that allowed multiple connections. However, the network performance decreased due to collisions. Which of the following explains the cause of this issue?
The 802.11n standard provides substantially more bandwidth than the legacy standards. It multiplexes the signals from 2 - 4 separate antennas in a process call ______.
With this approach only a small piece of the application is installed on the end user device. Just enough for the end user device to be recognized as an authorized user. This only requires just a small portion of the application to be downloaded.
I am using a thin client to access a server that will handle the heavy workload. The only requirement for the Thin Client is to display image from server, play audio from the server, and transfer mouse and keyboard commands to the server. The actual application and processing will be handle at the server in its workspace also called what?