A laptop with an external USB hard drive and an external monitor is not booting from the internal drive. Power has been verified and the battery is fully charged. However, the laptop appears to be stopping after the POST. Which of the following will aid you while troubleshooting?

Question

A. Turn off the external monitor
B. Disconnect the external monitor
C. Remove the laptop battery
D. Format the external USB hard drive

Answer 1

Answer: B. Disconnect the external monitor