Quiz Step by Step 3' Business - Decision Science

1

According to the information provided in Table 12-2, which presents a queuing problem solution, what proportion of time is at least one server busy?

2

Since economic deregulation of the modes, safety regulations:

3

As the project progresses, the project team should

4

In organizational culture, people focus refers to _____

5

Which of the following is NOT a key assumption underlining the classic economic order quantity (EOQ) model?

6

A simplified scoring model addresses all the weakness of a checklist model for project screening

7

Control charts that are used to monitor processes that are measured in continuous units are classified as which of the following?

8

Explain the principle of dominance as used in game theory.

9

Conformance quality addresses whether the product was made or the service performed to specifications

10

Which of the following best describes the overall goal of project portfolio management?

11

Markov analysis is a ________ technique

12

A patent protects product names and identifying marks

13

_____ _____ _____ is a field of study concerned with the effectiveness and efficiency of user interfaces considering of computer systems, input and output technologies and phsycological aspects

14

Activities which can take place at the same time are termed

15

A(n) ________ is an order that cannot be satisfied when demanded and causes the customer to go elsewhere

16

In waiting line theory, a customer service attendant is a(n) ________

17

A(n) ________ is an operation that has the lowest effective capacity of any operation in the process, and thus limits the system's output

18

Project managers play a key role in developing high-performance project teams. Which of the following is NOT a contributing factor to this role?

19

Which dimension of quality describes the product attributes that supplement the product's basic functionality?

20

A materials requirements planning (MRP) explosion occurs when the system is bombarded with too many orders to schedule at one time

21

Determine the inverse of a matrix.

22

What is the Total Cost (TC) at the EOQ?

23

When two conditions are joined by the AND logical operator, both of the conditions must be evaluated as FALSE to be included in the query results

24

The capability index is used to gauge economic changes in service systems.

25

A knowledge management system allows intangible information to be managed as an organizational asset in a manner similar to tangible assets

26

____________________ software can be used to translate your favorite music CDs to MP3 files on your hard drive.

27

Discuss the purpose of the UTL_MAIL package and identify at least five parameters available in the package.

28

The scheduler establishes the order in which the operations within concurrent transactions are executed

29

Which of the following is an example of context-aware software?

30

A manufacturer produces both widgets and gadgets. Widgets generate a profit of $50 each and gadgets have a profit margin of $35 each. To produce each item, a setup cost is incurred. This setup cost of $500 for widgets and $400 for gadgets. Widgets consume 4 units of raw material A and 5 units of raw material B. Gadgets consume 6 units of raw material A and 2 units of raw material B. Each day, the manufacturer has 500 units of each raw material available.Set up the problem in Excel and find the optimal solution. What is the maximum profit possible?

31

A key part of the systems investigation phase is ____________________ analysis, which investigates the problem to be solved or opportunity to be met.

32

The text mentions four subdivisions of logistics. Pick one, define and discuss

Business logistics: That part of the supply chain process that plans, implements, and controls the efficient, effective flow and storage of goods, service, and related information from point of origin to point of consumption in order to meet customer requirements.
• Military logistics: The design and integration of all aspects of support for the operational capability of the military forces (deployed or in garrison) and their equipment to ensure readiness, reliability, and efficiency.
• Event logistics: The network of activities, facilities, and personnel required to organize, schedule, and deploy the resources for an event to take place and to efficiently withdraw after the event.
• Service logistics: The acquisition, scheduling, and management of the facilities, assets, personnel, and materials to support and sustain a service operation or business.

33

The current logistics management approach is supported by which performance measurement concepts?

34

The probability of an event and the probability of its complement always sum to:

35

In designing an ethical and sustainable strategy a firm might make use of which of the following?

36

What are the four functions of inventory?

37

To take into consideration demand uncertainty in reorder point (R) calculations, what do we add to the product of the average daily demand and lead time in days when calculating the value of R?

38

To what extent have the seven principles of supply chain management remained current? What are some of the major changes that have occurred since they were first developed?

Anderson's assessment is captured in the following points:
In response to the comment that "the insights (from this article) remained remarkably fresh 10 years later," lead author Dr. David L. Anderson wrote that he went back and reread the article to see if he agreed. His assessment is captured in the following points:
1 . The seven principles basically survive the test of time. Although I might include some thoughts around global supply chain risks, add a section on insourcing/outsourcing strategies, update the case studies, and tighten up the procurement strategy discussion, I still believe companies cannot go wrong by adopting these principles as the basis of their supply chain strategies.
2 . We still have a long way to go on supply chain strategy implementation. The fact that the principles are still relatively fresh implies that many companies have not done the best job implementing strategies that underlie the principles.
3 . Technology and data will be the major game changer going forward. UPC, RFID, and GPS-related data were not around when we wrote the article. The growing availability of "real-time" supply chain data as well as the tools to enable us to use the data in planning and executing supply chains will be the key factor that separates the winners and losers in supply chain management over the coming decade.
Now that we are nearly another 10 years past the original publication of this timeless article, it is clear that these seven principles continue to be highly relevant to the contemporary challenges related to managing effective supply chains.

39

When recovering from a defective service encounter, poor treatment from a server calls for an apology.

40

E-mailing photos is problematic because photo files are typically ____ enough to dramatically slow down e-mail delivery.

41

Analogous estimating is the most detailed, time consuming and accurate way to estimate

42

A database must be shut down before the ALTER TABLE command can be executed

43

Use the information in Scenario 9.9 to determine the annual setup cost if Geoff follows an EOQ policy to obtain cat food

44

A practical independent measure firms can take to improve information security is:

45

A company has been receiving complaints about the attitude of some sales clerks. Over a 10-day period, the total number of complaints was 250. The company wishes to develop a control chart for the number of complaints

46

The _____ of a firm include its customers, suppliers, employees, stockholders, neighbors, and the general public

47

Which of the following statements most accurately represents the challenge of being environmentally sustainable?

48

The ________ is average, constant probability that the system will be in a state in the future

49

The forward pass through a project network determines the critical path.

50

Six Sigma quality means that the difference between the upper and lower tolerance levels is six standard deviations wide

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Quiz Step by Step 3' Business - Decision Science

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