The value of stolen merchandise, the increased cost of store security, the time consumed in legal proceedings-all are passed on to us in higher prices and higher taxes. The Retail Merchants Association estimates that honest shoppers pay as much as 10 percent more to offset the cost of shoplifting.Although shoplifting is sometimes called an invisible crime, I have learned to see it in my job as a salesperson at Home Depot. By doing library research and by talking with security personnel at Home Depot, I have come to realize how widespread and how complex a problem shoplifting is. Today I would like to discuss with you the kinds of shoplifters and the security procedures used to fight them.
What will be an ideal response?