Business - Management Information Systems: QuizDoc 4

1

Knowledge is the ability to understand information, form opinions, and make decisions or predictions based on the information

2

SPI firewalls can conduct ________ inspection

3

Object-oriented technology is a response to an ever-increasing demand for simple information systems

4

Many ERP implementations fail to realize all the benefits because they don't provide the system with enough network ________

5

Which of the following would indicate a minimum cardinality of 1 and a maximum cardinality of many in UML notation?

6

For communications equipment, M stands for ________

7

Identifying a model's ________ (e.g., decision and result) and their relationships is very important in creating and using models

8

More people should be interviewed in larger organizations

9

Once a company knows a consumer's preferences, the company can predict, without asking the consumer directly, what other products or services that consumer might enjoy through

10

Properly hardened hosts and securely coded applications can help protect data while it is transmitted

11

Components to support accounting, performance management, and corporate governance are called ________management

12

In the investment bank case study, the major benefit brought about by the supplanting of multiple databases by the new trade operational store was providing real-time access to trading data

13

A class that can have direct instances (e.g., Outpatient or Resident Patient) is called a(n) ________ class

14

Which of the following is an example of supply chain efficiency?

15

In which of the following cases did the U.S. Supreme Court rule that basic business methods cannot be patented?

16

An IS operational plan is usually created for what time period?

17

The CUSTOM SPA DAILY VISITS DATABASE column AmountCharged provides the data for a dimension in the STATEWIDE HEALTH star schema

18

A routing server determines which content delivery network (CDN) server should respond toa request in real time

19

The ________ perspective of the organization suggested by the balanced scorecard focuses on business processes and how well they are running

20

Many businesses offer free samples of their products or services to potential customers to induce them to become customers. Write a paragraph in which you describe how this strategy can be implemented online. Be sure to note how the amount of sampling that is likely to be beneficial differs in the online environment and the physical world

It can be profitable to offer a digital product to a large number of customers for free, and then charge a small number of customers for an enhanced, specialized, or otherwise differentiated version of the product. If you can charge the small number of customers enough to cover the cost of developing the digital product and yield a profit, you can give away many copies of the product, especially if those free copies entice more paying customers for the enhanced product. For example, Yahoo! offers free e-mail accounts to site visitors. This draws visitors to the Yahoo! site and allows the company to sell some advertising on the pages that display the e-mail service.
But some e-mail users will want an enhanced version of the service. Perhaps they want pages with no advertising, the ability to send large attachments with their e-mails, or more storage space for their e-mails. Yahoo! charges for a premium version of its service that offers these features. It costs the company very little to offer this service, but it generates considerable revenue.

21

Explain the difference and the relationship between information technology (IT) and information systems (IS)

Information technology and information systems are two closely related terms, but they are different. Information technology (IT) refers to the products, methods, inventions, and standards that are used for the purpose of producing information. IT pertains to the hardware, software, and data components. An information system (IS) is an assembly of hardware, software, data, procedures, and people that produces information. Information technology drives the development of new information systems.
Users can buy IT; they can buy or lease hardware, they can license programs and databases, and they can even obtain predesigned procedures. Ultimately, however, it is the people who execute those procedures to employ the new IT.
For any new system, users will always have training tasks (and costs), they will always have the need to overcome employees' resistance to change, and they will always need to manage the employees as they use the new system. Hence, one can buy IT, but not IS.

22

________ can include computer viruses, Trojan horse programs, worms, exploit scripts, and toolkits

23

It is not crucial that help desk personnel know when new systems and releases are being implemented and when users are being trained for new systems

24

The value of observing a workflow depends on the ________ of the observation

25

A many-to-many (N:M) relationship means that more than one entity is allowed on each side of the relationship and that the number of entities on each side can be different

26

What is a stored procedure?

27

Various EC tools can help increase our safety at home and in public, such as e-911 systems; global collaborative commerce technologies, e-procurement, and e-government efforts at information sharing

28

In the Expedia case study, what three steps were taken to convert drivers of departmental performance into a scorecard?

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Business - Management Information Systems: QuizDoc 4

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