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1

When shoppers come into a store to evaluate the look and feel of a product, just to then purchase it online or at a competitor's store is known as ________

2

Which of the following is an example of cryptocurrency?

3

Select the statement below that best describes computer ethics.

4

Information dissemination refers to the use of Web sites to provide information for recruiting new members as well as utilizing more interactive Internet technologies

5

________ is a business model in which the suppliers to a manufacturer manage the manufacturer's inventory levels based on preestablished service levels

6

Which of the following statements about a just-in-time strategy is true?

in Business

A) Retailers using this strategy allow suppliers to maintain ownership of inventory within their warehouses or stores until items are scanned at the point of sale.
B) Companies using this strategy allow suppliers to manage the manufacturer's inventory levels based on pre-established service levels.
C) Companies using this strategy maintain large inventories of supplies, parts, warehousing resources, and extra workers to meet production contingencies.
D) Companies using this strategy try to optimize their ordering quantities such that parts or raw materials arrive just when they are needed for production.
E) A manufacturer or retailer using this strategy shares real-time sales data with suppliers who maintain inventory levels based on preestablished agreements.

7

Sales force automation improves the effectiveness of the marketing function by providing an improved understanding of market conditions, competitors, and products

8

A(n) ________ typically consists of a distorted image displaying a combination of letters and/or numbers that a user has to input into a form before submitting it

9

An account management policy explains technical controls on all organizational computer systems, such as access limitations, audit-control software, firewalls, and so on

10

________ refers to the use of a computer to communicate obscene, vulgar, or threatening content that causes a reasonable person to endure distress

11

________ are false messages circulated online about new viruses, earthquakes, kids in trouble, cancer causes, or any other topic of public interest

12

Which of the following can be considered beta testing?

13

Jason has just made some changes to the information system at a company and wants to check if the system is working correctly. What should Jason do to conduct a beta test of the system?

14

Which of the following is a valid observation about encryption?

15

The term social engineering refers to misrepresenting oneself to trick others into revealing information

16

A hot backup site is an empty warehouse with all necessary connections for power and communication

17

Fyroff consultants, a leading software consulting firm in the United States, decides to launch an Enterprise Resource Planning (ERP) solution. The company chooses the brand name FyroffEnterprise for the new solution

18

Analytical tools are used to optimally utilize materials, equipment, and labor during the ________ process of supply chain planning.

19

________ refers to systems that automate requests, complaints, product returns, and information requests

20

The only drawback of Extensible Markup Language (XML) is that it is not customizable

21

Which of the following statements is true about supply chain management (SCM)?

22

Which of the following is true of system effectiveness?

23

________ systems facilitate the sharing of information across the various departments of an organization in order to increase customer satisfaction and loyalty

24

________ maintenance involves making enhancements to improve processing performance or interface usability or adding desired (but not necessarily required) system features (in other words, "bells and whistles")

25

Secure Sockets Layer is a popular private key decryption method used on the Internet

26

Customers can purchase ________ software off the shelf to help them with their personal documents and communications

27

The first phase of the systems development lifecycle is systems design

28

________ licenses are activated as soon as the packaging of the software has been removed

29

Corrective maintenance involves making changes to an information system to evolve its functionality, to accommodate changing business needs, or to migrate it to a different operating environment

30

Key technologies within collaborative customer relationship management (CRM) systems include data mining, decision support, and other business intelligence technologies that attempt to create predictive models of various customer attributes

31

________ refers to systems for providing effective and efficient communication with the customer from the entire organization

32

A company has a five-member team in charge of the development and maintenance of its information systems. An information system is in place, and the team performs routine maintenance to keep it running smoothly. Which of the following scenarios is an example of perfective maintenance?

33

________ represents the way in which data are transformed

34

When a company uses a fingerprint recognition system instead of access cards, it helps the company prevent unauthorized physical access. Which of the following technologies is used for authentication here?

35

________ focuses on studying customer behavior and perceptions in order to provide the business intelligence necessary to identify new opportunities and to provide superior customer service

36

Which of the following portrays the individualized service benefit of a customer relationship management (CRM) system?

37

Which of the following terms refers to junk newsgroup postings used for the purpose of advertising for some product or service?

38

Implementing encryption on a large scale, such as on a busy Web site, requires a third party, called a(n) ________

39

Identify a key technology in analytical customer relationship management (CRM) systems

40

________ use the Internet to check the software vendor's Web site for available fixes to problems. The application downloads and installs these in order to fix software flaws

41

Which of the following is the correct order of phases in the systems development life cycle (SDLC)?

42

________ by terrorists refers to the use of the vast amount of information available on the Internet regarding virtually any topic for planning, recruitment, and numerous other endeavors

43

________ customer relationship management (CRM) systems help to create mass e-mail marketing campaigns wherein each consumer receives an individualized e-mail based on their prior purchase history

44

________ allow(s) designers of Web documents to create their own customized tags, enabling the definition, transmission, validation, and interpretation of data between applications and between organizations

45

Administrative activities focus on the ________

46

The processes associated with buying goods from external vendors are together referred to as the procure-to-pay process

47

________ is the stealing of another person's Social Security number, credit card number, and other personal information for the purpose of using the victim's credit rating to borrow money, buy merchandise, and otherwise run up debts that are never repaid.

48

Supply chain management is primarily used to optimize business processes within the organization

49

Developmental testing of an information system is performed by ________

50

________ refers to the process of identifying, quantifying, and presenting the value provided by a system

51

Which of the following laws makes it mandatory for organizations to demonstrate that there are controls in place to prevent misuse and detect any potential problems?

52

Which of the following terms refers to a computer, data, or network site that is designed to be enticing to crackers so as to detect, deflect, or counteract illegal activity?

53

Which of the following statements is true of packaged and custom software?

54

A ________ is nothing more than an empty warehouse with all necessary connections for power and communication but nothing else

55

Which of the following is the main advantage of customizable software over off-the-shelf software?

56

Organizations that effectively utilize ________ can more easily customize marketing campaigns from the segment level to even the individual customer

57

A method for deciding among different information system (IS) investments or when considering alternative designs for a given system is ________ analysis

58

Which of the following is true regarding the formula for success of an enterprise system?

59

Which of the following steps takes place in an organization during both in-house systems development and external acquisition?

60

Which of the following is the key use of the distribution planning module of supply chain management?

61

Processing logic is often expressed in ________, which is independent of the actual programming language being used

62

Industry surveys have shown that 50 percent of companies that undertake enterprise system implementations did not realize any benefits

63

Which of the following is a core business process?

64

An online retailer has finished creating a customer record. Identify the retailer's next step in an order-to-cash process

65

In the ________ process, raw materials, subcomponents, and accessories are procured based on forecasts, but actual manufacturing does not start until sales orders are received

66

The key use of the manufacturing execution module of supply chain management is to ________

67

Ransomware is a type of adware

68

Preventive maintenance of a system involves ________

69

When using Yahoo Messenger, Roger gets an unsolicited advertisement from a company. The advertisement contains a link to connect to the merchant's Web site. Which of the following is the most suitable way of describing this type of advertisement?

70

In ________, an attacker accesses the network, intercepts data from it, and even uses network services and/or sends attack instructions to it without having to enter the home, office, or organization that owns the network

71

Enterprise resource planning replaces stand-alone applications by providing various modules based on a common database and similar application interfaces that service the entire enterprise rather than portions of it

72

________ is the use of standardized performance tests to facilitate comparison between systems

73

A(n) ________ is a network connection that is constructed dynamically within an existing network in order to connect users or nodes

74

Computers that are located in homes, schools, and businesses are infected with viruses or worms to create armies of zombie computers to execute ________ attacks

75

An organization builds a fully equipped backup facility, having everything from office chairs to a one-to-one replication of the most current data. This facility is called a ________

76

Inbound logistics involves business activities associated with ________

77

________ is a group meeting-based process for requirements collection

78

The hardware and software that must be implemented to support the applications that the primary activities use are a part of the ________ activities

79

Which of the following is true of prototyping?

80

________ is a support activity

81

________ refers to any software that covertly gathers information about a user through an Internet connection without the user's knowledge

82

You have been hired by a firm in a non-information-intensive industry to evaluate its inventory of systems and IT projects. Which types of projects should the firm focus on?

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